Question 1

What types of vehicles can you import?

Accepted Answer

We import luxury and exotic vehicles from all premium brands: Ferrari, Lamborghini, Porsche, McLaren, Rolls-Royce, Bentley, Mercedes-Benz, BMW, Audi, and more. We also handle classic and collectible vehicles. MINIMUM VALUE: USD 50,000 FOB.

Question 2

How long does the import process take?

Accepted Answer

The complete process takes 10-12 weeks from purchase to delivery. This includes vehicle sourcing, inspection, international logistics, customs clearance, and final delivery to your location.

Question 3

Which countries do you cover?

Accepted Answer

We operate in 30+ countries across the Americas, Europe, Asia, and Middle East. Our primary markets include Brazil, Paraguay, USA, Spain, Italy, Germany, Dubai, China, and the entire Mercosur region.

Question 4

What are the costs involved?

Accepted Answer

Costs include: vehicle price, export service fee (varies by complexity), international shipping, insurance, import taxes and duties (per destination country), and customs clearance. Each country has specific requirements—we provide detailed consultation and accurate quotes before proceeding.

Question 5

Do you handle all documentation and customs procedures?

Accepted Answer

Yes, we handle the entire end-to-end process: purchase documentation, certificates of origin, export/import procedures, customs clearance, vehicle registration, and final delivery. You only need to approve the purchase and receive the vehicle.

Question 6

What guarantees do you offer?

Accepted Answer

We guarantee vehicle authenticity, complete pre-purchase inspection, full insurance during transport, and compliance with all import regulations. We maintain an extremely high success rate over 15 years of operations.

Question 7

Can I choose the specific vehicle I want?

Accepted Answer

Absolutely. You can request a specific model, year, color, and configuration. Our team will search for the exact vehicle you want in our global network of dealerships, auctions, and private collectors.

Question 8

What happens if the vehicle has problems after delivery?

Accepted Answer

We perform exhaustive pre-purchase and in-transit inspections. If issues arise covered by manufacturer warranty, we assist with claims. We can also recommend certified specialized workshops in your region.

Question 9

Do you work with dealerships or only individual clients?

Accepted Answer

We work with both. We offer B2B services for dealerships looking to import inventory, and B2C services for individual clients wanting to import their dream vehicle. We also have a wholesale program for specialized workshops.

Question 10

How do I start the process?

Accepted Answer

Simply request a quote through our contact form. Our team will get in touch within 24 hours to discuss your needs, provide cost estimates, and explain the next steps.

Question 11

What makes Direct Imports different?

Accepted Answer

15 years of experience, 700+ vehicles delivered, presence in 30+ countries, extremely high success rate, multilingual team, global supplier network, and complete end-to-end service. We are Mercosur specialists with strategic hubs in Brazil and Asunción, Paraguay.

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